How do I receive crypto?

Go to 'Wallets' tab → 'Receive'. Select the cryptocurrency, copy or share your wallet address.

What is a self-custodial wallet?

A self-custodial wallet like Unity Wallet gives you full control over your funds and private keys.

How do I create a sub-account?

Go to 'Wallets' tab, tap on your balance, and tap the green plus '+' button to create a new sub-account.

How do I track my swap?

Check 'Transaction History' under the 'Wallets' tab or use the clock icon on the Swap screen.

Go to 'Wallets' tab → 'Buy/Sell', select 'Buy With Your Card', enter details, and confirm.

What is staking? Should I try it?

Staking is pledging crypto to validate transactions for rewards. Supported currencies: SOL, ROSE, VLX.

UnityWallet Helpdesk – Frequently Asked Questions

Q: How do I send crypto?

Go to 'Wallets' tab → 'Send'. Select the cryptocurrency, enter the recipient’s address, amount, choose transaction fee, and confirm.

Q: How do I check a transaction progress?

Go to 'Wallets' tab, select the cryptocurrency, and check 'Transaction History' for details.

Q: What if my phone gets lost or stolen?

Install Unity Wallet on a new device and use your recovery phrase to restore your account.

Q: How do I add/remove currencies from my wallet?

Go to 'Wallets' tab, tap the switch icon next to 'My wallets', and toggle the currency on/off.

Q: Do I need to verify my identity to swap?

No, but third-party providers may require verification for AML purposes.

Q: How do I transfer between sub-accounts?

Go to 'Wallets' tab → 'Send', choose Sub-Accounts, select the sub-account, enter the amount, and confirm.

Helpdesk. Table of Contents

About send & receive

Learn More

How to swap crypto?

Learn More

How to buy & sell crypto?

Learn More

What is DeFi Earn?

Learn More

About Loyalty Program

Learn More

About Sub-accounts

Learn More

KYT and what's it for

Learn More

How to stake crypto?

Learn More

About WalletConnect

Learn More

About security alerts

Learn More

Send & Receive

How do I send crypto?

How do I receive/top-up crypto?

Why do I need native currency to send tokens like USDT or USDC?

How do I check a transaction progress?

How do I label a transaction?

How do I share a transaction link?

How do I add/remove currencies from my wallet

What if my phone gets lost or stolen?

What is a self-custodial/non-custodial wallet?

Swaps

How do I swap/exchange crypto?

How to track my swap/exchange?

What are swap duration & limits?

Do I need to verify my identity to swap/exchange?

Buy/Sell

How do I buy crypto with Unity Wallet?

How do I sell crypto with Unity Wallet?

DeFi Earn

Which currencies and blockchains support deposits?

How do I make a deposit?

What is the deposit yield?

How are deposit rewards accrued and paid out?

How do I withdraw funds?

What fee does Unity Wallet charge for using this service?

Why is an allowance required?

What do 'Reserve size' and 'Liquidity' mean on the 'DeFi Earn' dashboard?

Loyalty Program

What is the loyalty program for?

What actions earn points?

What can I use my points for?

How many points do I need for each tier?

Sub-accounts

What are sub-accounts & why do I need them?

Why would I want to add a sub-account?

How can I create a sub-account?

How can I rename a sub-account?

Can I delete my sub-account?

How do I change my active/main sub-account?

How do I transfer between sub-accounts?

Are there any fees involved when I transfer between sub-accounts?

What are sub-account settings ⚙️ for?

What is my private key and can’t I just use my seed phrase?

Know Your Transaction

How do I get KYT checks?

How do I run a KYT (Know Your Transaction) check to verify address?

How do I run a KYT (Know Your Transaction) check on transaction?

WalletConnect

What is WalletConnect?

How do I use WalletConnect in Unity Wallet?

How do I disconnect dApps?

Security alerts

What are security alerts?

How do I enable or disable security e-mails?

What does the 'E-mail address changed' event mean?

What does the 'Account deletion requested' event mean?

What does the 'New login detected' event mean?

What does the 'Outgoing transaction (transfer)' event mean?

What does the 'External app transaction (transfer)' event mean?

What can I find on the 'Alert history' screen?

Other

How can I delete my account and personal data?